Refund Policy

Intent

The purpose of this policy is to spell out under what circumstances reimbursement of payments may occur on behalf of the digital marketing services, web services, web development, social media, among other, and the process for doing so.

Scope

This policy applies to all clients who sign the Account Launch Form and accept the consent for the terms of service, privacy policy and refund policy.

Policy

Considering that AMZing PPC will reimburse payments from any work not materially in compliance with this warranty if it’s brought to attention 30 days in advance a cancellation request. Therefore, AMZing PPC will not reimburse the clients (including any expenses incurred by them) unless:

• Services or deliverables were rejected by Client by providing written notice within 10 business days after delivery specifically identifying the manner in which the Deliverables fail to materially comply with their applicable specifications.}
• There is a mistake in the invoice issued.
• There is a discrepancy between the issue invoiced and the amount actually charged.

Responsibilities

In any case, the Client will be responsible for receiving and retaining, all supporting documentation including receipts, invoices, vouchers, tickets, or other evidence of such expenditure.

Procedures

Prohibited reimbursements

AMZing PPC will not reimburse for:

• Approved services or
• Non-rejected services;
• Unauthorised expenses;
• Expenses claimed as a tax deduction;
• Expenses that are not incurred for business purposes; and
• late payment interest on credit cards;

Payment procedure

Approval of reimbursement must be made in accordance with this policy. AMzing PPC Billing Department will be responsible for determining   if   the reimbursement being claimed are reasonable given the circumstances, and according to this policy.

Breaches of the Policy

Conduct which violates this policy is considered to be outside the scope of the Agreement will expose it to unintended legal and commercial liabilities. Clients who breach this policy are subject to appropriate disciplinary including, but not limited to one or more of the following:

• Termination of Agreement (with or without notice or any payment); or
• Termination of engagement (in the case of contractors).
• Legal actions.

In some circumstances, we may also report the Clients conduct to external authorities such as the Independent Broad-based Anti-Corruption Commission, police and the Department for appropriate action.